Card Related Issues

Card Related Issues

Guidance on how to address problems or concerns related to the DAU Card

How can I view my card details?

How can I view my card details?

How can I check the balance on my card?

How can I check the balance on my card?

I lost my mobile phone. What should I do?

I lost my mobile phone. What should I do?

My card is lost or stolen. What should I do and how do I report it?

My card is lost or stolen. What should I do and how do I report it?

What happens to the funds on my card if my card is lost, stolen or damaged?

What happens to the funds on my card if my card is lost, stolen or damaged?

My card is damaged. How can I replace it?

My card is damaged. How can I replace it?

It’s never been easier to

pay using digital assets,

anytime, anywhere.

© 2025 Lexim Trading (HK) Limited. All Rights Reserved.

It’s never been easier to

pay using digital assets,

anytime, anywhere.

© 2025 Lexim Trading (HK) Limited. All Rights Reserved.

It’s never been easier to

pay using digital assets,

anytime, anywhere.

© 2025 Lexim Trading (HK) Limited. All Rights Reserved.