My telegram account was compromised. What steps should I take to protect my card and account?

Card Activation & Bot Set Up

My telegram account was compromised. What steps should I take to protect my card and account?

If your Telegram account has been compromised, follow these steps to secure your card and account: 


  1. Contact Support: Immediately reach out to our support team to freeze your card and request a replacement.

  2. Terminate Unauthorised Devices: If your Telegram account is connected to other devices, remove them from your account settings.

  3. Enhance Security:

    • Enable Passcode Lock: Activate a passcode lock on your device.

    • Set Up Two-Factor Authentication (2FA): Ensure 2FA is enabled for an extra layer of security.

    • Change Your Phone Number: Consider updating your phone number associated with the account.

  4. Follow Best Practices: Refer to our setup guide for additional tips on securing your Telegram account.

  5. Consider Account Deletion: As a last resort, you can delete your compromised Telegram account and create a new one. Inform us via support to update your records.

For further assistance, please contact our support team.

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