My deposit was unsuccessful. What should I do?

Deposits

My deposit was unsuccessful. What should I do?

Successful deposits typically take up to 5 minutes to process and you should receive a notification once the deposit is complete.


If your deposit is unsuccessful, follow the steps below:


  1. Verify Transaction Status: Use blockchain explorers like Etherscan or Solscan to check the transaction status. Confirm the following:

    • The token used is correct.

    • The recipient address matches the address provided by the Telegram bot.

  2. Contact Support: If the token and address are correct, but the deposit is still unsuccessful, contact us for further assistance.

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