If your card is lost or stolen, follow the steps below to promptly secure your account (same process applies if you are traveling abroad):

1. Freeze your Card:

Open the Telegram bot and select the ‘Freeze Card’ option from the menu. This will prevent any unauthorized transactions on your card.

2. Order a Replacement Card:

After freezing your card, request a replacement card by contacting Support or the distributor who originally issued the card to you.